Please review a comprehensive flash presentation of the services provided under PortaCare.

The presentation provides detailed information on the contents of the
technical support and maintenance services, support organization and
processes, as well as other inside information about PortaCare and the team
that serves or customers 24/7.

The recent development in PortaBilling100 architecture now enables performance savvy customers to have their database on a dedicated server. This distributed architecture employs the capacity of a dedicated server to run resource intensive tasks such as statistics queries and web interface requests and operations.

All database functions can now run on a separate server, which uses 64-bit FreeBSD version 7.0. In addition to many performance improvements (especially in the area of multi-processing) done in the operating system, 64-bit architecture allows to use more than 4GB of RAM in the server. This extra memory, used by MySQL for caching, drastically reduces the execution time for SQL queries. So overall this greatly enhances the call processing capacity of your PortaBilling100 Master server, the performance improvement for some complex systems and sophisticated businesses can be up to 200%.

PortaOne customers can also use a dedicated 64-bit database server to run the PortaBilling100 slave database, this provides more performance capacity on your slave server for web requests or XML API and reduces time for SQL queries execution, resulting in faster web GUI for your administrators and end-users.

The 64-bit database servers can be part of your existing PortaBilling100 system and does not require an additional license. A separate PortaCare contract is required to cover this server. Please contact your sales manager for a quote to order a separate database server.

Today was the last day of a very busy show at PortaOne’s booth in Canadian pavilion in Singapore.

The nest event PortaOne will be participating at is ITU Telecom Asia 2008 in Bangkok, Thailand. The expo will take place in September 2-5, 2008; and our booth number at IMPACT Center is D11.

This is an official announcement of PortaSwitch Maintenance Release 17.

PortaOne support team now starts installing it to the staging systems of selected clients. Please contact support to schedule the update of your system.

Below is a short summary of the new features available in the MR17:

Adaptive routing	Dynamic measurement of vendor’s quality parameters (ASR, ALOC, PDD, etc.) with ability to receive alarms or remove a route from the routing plan when quality falls below the specified threshold
Customized account/customer info	Administrator’s ability to define, edit, and validate a set of extra attributes (e.g. driver’s license ID or tax code) to extend any standard PortaBilling100 information
Improved customer self-care interface	Dashboard for the customer self-care interface, to conveniently present the most important billing and service information (with the special focus on various IP Centrex features)
Enhanced account management	Ability to manually terminate a whole customer with all its accounts
Group pickup	Ability to answer a call ringing on another’s phone by dialing a special code from your phone
Web administration improvements	Web administration page for creation and management of virtual PortaSIP instances
Presence services	This allows users to keep others informed of their status, availability, and how they may be contacted – all before a communication session even begins.
Call forward management	IVR application for self-managemant of the call forwarding by an end-user
Improved callback application	Callback application to automatically register your CLI in the system for the future use
Spanish language support	Support for the Spanish language in the PortaUM management IVRs and pre-paid card application

A complete copy of the MR17 New Features Guide can be found on the top of the Documentation page.

This is the third time for PortaOne to exhibit at the major Asia-Pacific telecommunication event. CommunicAsia has been taking place in Singapore since 1979 and PortaOne exhibited here last year and in 2006. This year our booth is in Canadian pavilion.

The show will continue till Friday and will be open for public from 10:30 am to 6:00 pm on Wednesday and Thursday, and from 10:30 am to 4:00 pm on Friday. Our booth number is 3L1-01 in Hall 3.