Offer new-generation real-time communication (RTC) using a mobile app for smartphone/tablet or WebRTC.

Architecture

IP-Centrex

PortaSwitch is a unified service delivery platform, which includes the following components:

  • Session-Border Controller (SBC)

    It provides a high-availability control point for all network communications. It hides the internal network topology; protects from denial-of-service (DoS) attacks; limits call initiation ratio per end-point; automatically distributes traffic between available softswitch nodes; enables multiple transport protocols (e.g. SIP over TLS).

  • Softswitch cluster

    Highly scalable class 4 and 5 SIP softswitch delivers call control and media processing functions. It supports real-time call authorization and charging, dynamic call routing, advanced call control, full IP Centrex feature set, voice and video calls, fax-over-IP, presence / BLF, instant messaging and SMS. Media processing includes voicemail, auto-attendant, call queues, call recording, IVR applications, voice and video conferencing.

  • IP phone auto-provisioning

    Zero-effort instantaneous configuration of more than 50 different IP phones from various vendors. Flexible provisioning framework allows to easily add new phone models.

  • WebRTC gateway

    (optional, third-party) allows to deliver feature-rich communications directly to your customer’s web browser.

  • B/OSS

    is used to configure the service parameters, set up recurring and usage-based charging, activate customers, perform monitoring & troubleshooting and issue invoices. There is a real-time data link between B/OSS and softswitch, so any changes are instantly effective and no additional configuration is required.
    This allows to implement variety of revenue generation methods, such as “all inclusive” or “a-la carte” selling of features (e.g. call recording); selling bundles of minutes for monthly subscriptions; charging based on metered parameters (number of extensions or concurrent calls).

  • Self-care portal

    It allows the customer to perform most of the IP Centrex configuration (adding extensions, configuring hunt-groups or auto-attendant, etc.), access CDRs and invoices, make payments, etc.

How does it work?

  1. Establish a relationship with carriers who supply inbound phone numbers (DIDs) and allow outgoing calling to landlines/mobiles (VoIP termination).
  2. Your mobile app is submitted to iTunes, Google Play, Amazon App Store, and the like.
  3. Set up your rating plans for calls/SMS, monthly minute packages, recurring fees and value-added services (VAS), and bundle them together into one or more products using the PortaBilling web GUI.
  4. The customer follows a signup link from an online ad, a friend’s referral link, search engine results and so on, and opens a signup portal.
  5. The customer downloads and installs the app.
  6. The customer chooses the desired product and add-ons, and enters his personal information and payment method. The account in PortaSwitch is instantaneously provisioned.
  7. The app auto-configures settings such as authentication credentials and phone number using the QR code or configuration link in an SMS. There is no need for the customer to type in anything.
  8. The customer is ready to start making phone calls, chatting with friends via instant messaging (IM), or sending SMS. The service can be used via 43G and 4G/LTE mobile networks or Wi-Fi. In order to preserve battery life, the app may go into the background, but will be awakened by a push notification when there is an incoming call.
  9. A customer who wants to use his desktop PC can make calls from the web browser via WebRTC technology.
  10. All activities (such as calls or messaging) are authorized in real time to prevent balance overdrafts. At any time customers can top up their balance using a credit card, PayPal account, or prepaid voucher.
  11. To provide a better user experience, the mobile app displays current balance information and other service-related data retrieved from PortaSwitch.
  12. At the end of the month, recurring charges are applied, an invoice is generated, the credit card on file (when available) is automatically charged, and a PDF of invoice is emailed to the customer.

Benefits

Optimize your daily operations:
  • Mobile app auto-provisioning
  • Single phone number for all devices
  • Automated customer rate deck generation
  • Real-time call monitoring and alerts
Increase your profitability:
  • Real-time authorization and overdraft protection
  • Minute bundles with recurring fees
  • Outgoing call routing: LCR, profit guarantee
  • Charging for VAS
Provide a better experience for end-users:
  • User-friendly IP Centrex management
  • Per-call route quality selection
  • Comprehensive call management (auto-attendant, queue, follow-me, voicemail)
  • Adaptive routing to provide the best available quality
Stay ahead of the competition:
  • Unlimited scalability with no per-user or per-feature costs
  • Open platform that is quickly and easily expandable
  • Class 5 features that work reliably
Excel in service reliability:
  • Rigorously tested new versions
  • Default full data redundancy
  • Clustered components for high availability
Rapidly increase your sales volume:
  • Multiple currencies and markets
  • Promotions and discounts
  • Resellers (white-label operators)
  • Usage/payment-based commissions

Supported Features


Mobile OTT Apps


Contact Sales

contact@portaone.com

Toll-free calls (phone & Skype)
+1 866 747 8647
Calls & faxes from abroad:
+1 604 628 2508

PortaOne, Inc.
Suite 408, 2963 Glen Drive
Coquitlam, BC, V3B 2P7
Canada

Demo
Contact sales@portaone.com to discuss your project requirements and schedule custom-tailored interactive online demo session.

Superb Reliability and Scalability with
24/7 Professional Technical Support

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Open architecture

PortaOne provides both APIs and source code for PortaSwitch to allow an easy integration
 
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Scalability for growth

Our platforms can easily scale up by adding more servers to match your project success
 
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Reliability and redundancy

Clustering and geo-redundant site configuration allow to address the most rigorous requirements
 
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24/7 technical support

Over 60% of our 300 engineers are in the technical support services, praised as the best in industry
 
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Constant improvement

The dedicated highly skilled development team delivers more than 20 software builds per year