Premium PortaCare

"When Apollo adopted PortaBilling Oracularius, PortaOne’s engineers helped to plan the migration to and were there every step of the way. The transition was well planned and flawless. We made the conversion without a minute of downtime. It was seamless to our customers."

Jeffrey Platt, Vice President
at Apollo Communications

Apollo Communications relies on Premium PortaCare and runs PortaBilling Oracularius to provide hosted IPPBX and calling card services.

"PortaOne’s technical team has performed when needed and they have always delivered for us.”

James Barnes, CTO at Morodo

Morodo is a Premium PortaCare customer that uses PortaSwitch to manage its virtual mobile network.

PortaCare is an annual support and maintenance subscription program that covers remote system monitoring and regular maintenance releases with new features, as well as 24/7 technical support for PortaOne products.

Premium PortaCare is an extended list of services available to the PortaCare subscribers. In addition to all standard PortaCare features and services, the annual Premium PortaCare program includes:

Phone Support
24/7×365 unlimited access to the dedicated PortaOne call center
Development
Priority assessment, research, and quoting for the custom development assignments
Training
Complimentary one-day training session at one of PortaOne offices in North America or Europe
On-Site Assistance
Optional two-day on-site configuration assistance visit by a PortaOne support engineer (travel related expenses not included)

For more information about Premium PortaCare support and maintenance program please contact our sales team.

DOCUMENTATION

TMC Billing Channel