Mobile Account Self-Care Portal

The self-care portal enables mobile subscribers to access and control their account, e.g., check available minutes or activate new service bundles without sending a USSD code or contacting the service provider.
The subscribers can easily access the portal from a mobile browser like Google Chrome, Firefox, and Safari.
It allows mobile subscribers to:

• Securely log in to the portal using a two-factor authentication (2FA) or recover their passwords.
• Check their balance and top it up with scratch cards (vouchers) whenever they need to.
• Check their service information such as how much data or minutes they have left in their bundle, and upgrade it easily if they are running out.
• Activate any additional service that is on offer.
• View and update their contact information.