Ifoon, a diverse European VoIP services provider, uses PortaOne’s PortaSwitch VoIP billing and subscriber management platform to deliver an impressive array of telecommunication services to VoIP telecoms, businesses, and consumer end-users around the world. Ifoon has succeeded in virtually every segment of the VoIP services industry, from Singapore to Cameroon, using only PortaSwitch as its core telecommunications and account management software.
For our operator partners, the advantage we offer is the independence to run their businesses so that they are most attractive to their customers. PortaSwitch allows us to do this. Our partners can do routing and rating themselves. Moreover, they can localize their businesses per country to address the needs of local residents, making them preferable over an unknown Internet entity.
Satya Mekala, Chief Executive Officer of Ifoon
PortaSwitch’s stability, scalability and ability to customize services to local market needs were all factors in Ifoon’s choice. “I have been in the telecom field for a long time, so I wrote a very clear description of what I wanted for Ifoon,” recalled Mekala. “PortaOne’s platform was very close to the specifications. Once I contacted and met some of PortaOne’s customers and received very good feedback, the decision became very easy.”
As PortaOne’s flagship product, PortaSwitch is a premier telecommunications services and subscriber management platform for telephony service providers. The product is capable of handling the complete call control, routing, proxying, and converged VoIP billing functions of a diversified digital services company, enabling wholesale VoIP carriers and telecommunication service providers to deliver a wide variety of business models quickly and flexibly.
PortaSwitch consists of a real-time billing system, class 4/5 SIP softswitch, and media applications that deliver converged VoIP billing and provisioning, SIP call control, unified messaging, IP Centrex and hosted IP PBX, callback management, IVRs, conferencing and more.
The way we use PortaSwitch is very interesting. The automatic provisioning system is securely connected to PortaSwitch, allowing the customer to order and receive services very easily. We developed complete, real-time VoIP billing for callshops that works in tandem with PortaSwitch. Customers from Denmark to Portugal are using it.
Satya Mekala, Chief Executive Officer of Ifoon
As Ifoon has expended both its wholesale and retail businesses, PortaSwitch’s ability to support a broad range of services, business models, and localized payment systems has given the company unique advantages in many global markets. It also sees PortaSwitch’s reliability and support as major factors in its success.
The important thing for me with PortaSwitch is its stability. The downtime during updates is very low, and PortaOne manages upgrades very well. We are not worried about big crashes.
Satya Mekala, Chief Executive Officer of Ifoon
As Ifoon has learned, PortaSwitch is able to support the evolving needs of not only the service provider’s customers, but its own business interests as well. It’s exciting to see Ifoon thrive in so many markets and with so many classes of customers through the effective use of PortaSwitch.
Roman Khalenkov, CCO for PortaOne
About Ifoon
Based in Belgium, Ifoon’s basic business case is to enable any new operator to start a VoIP service business without any capital investment in equipment and network construction. In recent years, the company has diversified its revenue stream by launching a string of retail VoIP service companies addressing specific countries and customer bases. These consumer businesses — www.applecall.net, www.diamondcall.eu, www.ola123.com, www.logiccall.net and others — are complementing Ifoon’s strong wholesale hosting capabilities and improving margins in a competitive telecom environment.
