When the founders of Telinta, Inc. set out to create a VoIP infrastructure flexible enough to drive the service offerings of dozens of telecoms in every corner of the world, they knew their core management platform would have to be uniquely powerful. Their choice was PortaOne’s PortaSwitch.
Very few manufacturers make a billing and customer management platform that allows for unique customization. PortaSwitch enables us to tailor our telecom customers needs, yet still retain the upgrades and support PortaOne provides.
Alex Ferdman, CEO of Telinta
Since 2002, Telinta has offered a complete turnkey billing, switching, and customer management platform on a Software as a Service (SaaS) basis to large and small telecommunications companies around the world. The privately owned company is headquartered in Springfield, New Jersey, with overseas offices in Switzerland and Ukraine. Today, Telinta is the world’s largest hosted PortaSwitch installation, serving a customer base that ranges from telecom startups to VoIP wholesalers, call shop operators, softswitch resellers and many large business and residential VoIP service providers.
PortaSwitch has a number of capabilities that made it perfect for our needs. In addition to its full source code, PortaSwitch can be partitioned independently. This allows our customers to run separate and distinct businesses with their own VoIP terminating vendors, routing and billing rules, logos and portals.
Alex Ferdman, CEO of Telinta
PortaSwitch, a Class 5-level product, is able to handle the full range of call control and billing functions of a diversified digital services company, from billing and provisioning to advanced call features, monitoring and reporting.
The comprehensive product consists of a real-time billing system, class 4/5 SIP softswitch, and application servers that deliver converged VoIP billing and provisioning, SIP call control, unified messaging, IP Centrex and hosted IP PBX, callback management, IVRs, conferencing and more.
With PortaSwitch as the foundation of its VoIP management infrastructure, Telinta is able to customize its service environment as needed to meet the needs of individual VoIP service providers around the world. Since 2002, Telinta has developed various solutions, plug-ins and proprietary tools to support its customers. Examples include:
- MVNO, WebRTC, Virtual Office, audio-conferencing and other solutions;
- Customized online signup;
- Resources for resellers, distributors and agents;
- Brandable Desktop and Mobile softphone solutions;
- PayPal, SWIPE, PayMaster, Liberty Reserve, CASHU and other payment systems;
- Auto-Provisioning for Cisco, Polycom, VTech and many other brands of IP phones;
- Real-time Traffic Analysis for key metrics such as ASR, ALOC, Cost and Revenue;
- Fraud-prevention tools;
- Built-in APIs for industry-leading partners;
- Advanced branded Call Shop;
- Personalized Domain Name and SSL certificate management;
- Custom IVRs;
- H.323-to-SIP translation.
Telinta’s customers view Telinta as their source for not only private-label, customized telephony services, but also for virtually unlimited capacity. Customers pay only for the resources they use, no matter how great or small—and as they grow, Telinta remains one step ahead of their needs through its PortaSwitch-powered system.
Our clients are able to concentrate on rapidly building their business, all without worrying about capacity limitations or switch uptime. With PortaSwitch as our key platform, we have been able to build and establish a track record of helping telecoms achieve profit, regardless of the state of the worldwide economy.
Alex Ferdman, CEO of Telinta
Founded in 2002, Telinta, offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers around the globe. Telinta’s full portfolio of white label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, calling card, pinless, mobile solutions, WebRTC, wholesale VoIP, call centers, audio-Conferencing, business and residential VoIP, and other solutions.