PortaOne Workflows is a tool that can help you differentiate your product, stand out from the crowd, and increase your customer loyalty. Through the innovation of AI and CTI (or “computer telephony integration” – linking call center telephony systems to other business platforms) and the enhancements you can offer via low- and no-code environments and value-added services (VAS), you can offer your SMB and enterprise clients new ways to increase their profits and efficiency (while doing the same for your own business). This webinar will demonstrate how you can use PortaOne Workflows as a catalyst for creating these unique and engaging customer experiences.
Over 1 hour, you’ll learn:
- The importance of VAS and customized SMB/enterprise solutions in achieving competitive differentiation and enhancing customer satisfaction
- How low-code/no-code environments dramatically lower the barriers to creating customized applications, making them economically viable
- How to create sophisticated and interactive voice applications with PortaOne Workflows
- How to integrate CTI and AI using PortaOne Workflows to develop compelling, sticky product offerings
- What new tools and features are available on Add-on Mart
- What future enhancements in VAS technologies are just around the corner
Who this event is for
This webinar is designed for product managers, customer experience experts, and anyone who wants to know how to get more out of the PortaOne platforms they use. By attending this webinar, you will understand how you can leverage PortaOne Workflows to differentiate your product and find new ways to keep your customers engaged.
What to expect
Designed to help you harness all of the potential in the PortaOne Workflows platform, this webinar will provide you with all the information you need to understand the ways you can leverage its advantages to enhance your product offerings. Don’t forget to bring your questions for the interactive Q&A, so you can dive deeper into the specifics of how to apply PortaOne Workflows integrations to your specific product suite.
This webinar will include:
- An overview session on what’s currently available with PortaOne Workflows and how it can be utilized creatively in your business
- An introduction to the Boomi Call Control Connector and how this new tool can further enhance the capabilities of PortaOne Workflows
- A live demonstration of a complete interactive voice application, showcasing detailed business scenarios, flows, components, and environmental setup
- The opportunity to interact directly with our experts and get answers to your specific questions
