Professional Services
More than the technology, we offer you the know-how to maximize efficiency and extend your technical team’s capacity.
Business Analysis
Offering solid expertise with a comprehensive business analysis using our own consulting service.
A dedicated PortaOne professional conducts a deep dive to learn what your context is – its obstacles and drivers – so they can estimate the project’s impact and business value and determine the total scope of the project’s requirements. To provide an accurate quote, they describe use cases, prepare solution design and estimate the expected delivery date for custom development.
Kobus Venter
CEO at Mobifin
PortaOne’s engineering team was always involved in the planning of projects and new version updates. All of them were a great help in keeping our system up to date and functioning.
Always professional and patient. I thank all of them, as I can be sure that Mobifin’s PortaSwitch is in good hands.
Project Management
Delivering projects on time and on budget.
A PortaOne professional can assess a situation and come up with an accurate timeline and budget estimate, lead the entire project, and also maintain ongoing communication with the customer.
An experienced PortaOne project manager ensures that everyone is on the same page, manages all technical and project documentation, tracks and solves issues and makes sure project information is shared among all key stakeholders.
System Integration
Offering solid expertise in its comprehensive business analysis using our own consulting service.
Providing integration expertise and industry knowledge to maximize the efficiency of the CSPs’ business.
Our integration service ensures professional and consistent solution setups, based on our extensive experience and best practices. Included in our offer is a customized architecture design and/or applications and integration with either new or existing hardware and custom software.
Migration from legacy system
Identifying the requirements for data migration for upgrades or system consolidation.
With the PortaOne professional team’s solid experience, migration from your legacy system is delivered smoothly and on time.
At PortaOne, we adopt the Agile approach to our professional services, which helps us maintain budget control and minimize risks. We tailor our approach to each customer’s requirements.
Jessy Chandran
Regional business head
Viva Communications India
“VIVA Communication had a very successful completion of the migration of our system to the new data center. We were beyond satisfied, specifically with our technical support team who was diligent and indispensable during the process.
We thank the entire support team for your efforts during the migration, which can be very difficult and stressful.”
What you get with PortaOne professional services
Clear and aligned project goal and scope
PortaOne provides a knowledgeable business analyst and experienced system engineer, who work together to ascertain actual requirements, and who work closely with appointed stakeholders.
Accurate documentation and valid project plan
PortaOne ensures the development of a comprehensive end-to-end project description, including a detailed project plan and projected outcomes.
Issue elimination and risk management
With proper project management by dedicated PortaOne professionals, potential project issues and risks are identified and promptly resolved.
Predictable cost and resource allocation
PortaOne handles personnel management: recruiting, training, vacation, sick days, turnover and other issues - saving your the added costs.
Why choose PortaOne’s professional services
Our core values, the company DNA, is about standing for quality and promising fairness to every customer, no matter big or small.
Proven track record
PortaOne’s professional services come from over 20 years of successful global operation and implementation of different scale projects for more than 500 customers.
Prime integrator role
PortaOne acts as the prime integrator and takes an active role in project plan setup and resources allocation to keep the ball rolling for all involved parties. We listen to your needs and do everything to ensure your demands are met.
24/7 available professional support
PortaOne’s support team knows all the ins and outs of your system, no matter what the issue is: you can rely on the PortaOne team. We are consistently ranked as ‘best-in-industry’ support by our customers.
Faster time-to-market for new services
With updates every 7 weeks, you will never wait long for the next release, bringing you more opportunities to improve your system and offer your customers more services.
Fair cost
PortaOne assesses risks and prevents them through business analysis, planning and the coordination of all stakeholders, including 3rd parties. We stick to a strict deadline for the project to go live and stay on budget.
Reliability
Whether talking about our solutions, products, or team members, PortOne offers reliable services that our customers can count on to operate effectively and efficiently.
Looking for a trusted technological partner to enable your business support systems? Contact us today.
