New instant messaging features are now available in the PortaPhone app, allowing your users to stay connected and collaborate seamlessly, without switching applications. Our brandable and customizable softphone now offers chat services to help your clients’ business operations run more smoothly!
Edge out the competition: offer an enhanced softphone
PortaOne has been listening. We have heard from telecoms that enterprise customers want an in-app chat feature. With new chat and group chat functionalities, you will be answering customer demand, and carving a niche for yourself in this competitive marketplace.
Whether your customers need to make a call, send an instant message to one colleague, or coordinate with an entire team, the easy and intuitive interface allows them to stay in-app. One place for all core communications: they asked, and now you can answer!
Making communication simple and streamlined
Differentiate yourself by offering a simple and central communications solution through PortaPhone. Transforming your softphone into a central, basic communications app allows customers to easily create and join single or group chats. Companies can stay connected, whether their users are in the office next door or are halfway around the world. The new instant messaging features within PortaPhone are intuitive and user-friendly: people don’t need to fuss around learning a frustrating new technology. Instead, they just open a new chat and get talking.
The PortaPhone branding editor allows organizations to add their color scheme, fonts, and logos. Offering a fully customized in-house experience in a branded team aesthetic allows PortaPhone to be central to the streamlined virtual office.
Customer satisfaction through engaged and connected users
Since the pandemic made remote work standard operating procedure, creating engagement between team members is a common business concern.
Your enterprise clients will find that the PortaPhone communications platform will offer an improved in-app experience, increasing engagement with their users. A happy customer is a long-term customer! Offer a great experience and see increased customer retention.
What’s Next? SMS Support on the Horizon
We’re not stopping here. Support for SMS messaging in PortaPhone will soon be available, further expanding the versatility of the softphone’s communication capabilities. We continue to innovate by listening to customers and supporting your business goals!
Developed by Experts, Backed by PortaOne
This new functionality was expertly developed and integrated by our sister company, WebTrit. WebTrit has made the client-side source code of its mobile app available, so that developers and companies can customize their own.
No interest in development? You can rely on our sales and support team to help you settle in and make PortaPhone your own. Our commitment to providing ongoing updates and support ensures that your experience with PortaPhone remains top-notch.
Ready to Experience the Future of Communication?
Head on over to our YouTube channel if you’d like to see a demo of the new chat features in PortaPhone!
If you’re intrigued enough to want a trial, you can reach out to our sales team. For existing PortaPhone users, the update is ready and waiting for you to explore. And keep an eye out for the upcoming SMS support – another step in making PortaPhone the go-to softphone solution for businesses everywhere.
