A new way to boost telecom revenue: SMS integration in PortaPhone
We’re excited to announce another enhancement to PortaPhone: support for short message service (SMS) communications!
October 2, 2024
PortaOne News
Stay updated and informed with the latest PortaOne news including our events, webinars, and new software releases. Knowledge to keep you ahead of the pack
Elevate your communication platform: PortaPhone introduces chat functionality!
We are excited to announce the latest enhancement to the PortaPhone application: the addition of chat and group chat features.
September 17, 2024
New partnership: HELIOS & PortaOne join together to allow cloud PBX providers to offer a seamless omni-channel CX platform
Today’s consumers connect with businesses through multiple digital channels: social media, email, text, chat, and more. That’s why we’re happy to announce that PortaOne is partnering with HELIOS, an omni-channel communications platform by P2P Labs & CloudFon. HELIOS provides Engagement as a Service (EaaS), easily layering with PortaOne to integrate and simplify digital CX messaging for all customers – including enterprises, SMBs, and their respective customers. Businesses of all sizes can easily deploy HELIOS to stay connected to their customers, wherever their customers want to engage.
September 3, 2024
PortaSwitch Maintenance Release 116 now available
Manage centralized phone number lists for call screening, enable resellers to provide role-based access to the UI for their staff, troubleshoot failed call attempts more easily, and take advantage of other enhancements – all with PortaSwitch MR116.
August 16, 2024
Celebrating success with the PortaOne billing platform and Vox: Voted most trusted VoIP provider in South Africa
Our customer Vox has just been voted the most trusted provider of VoIP services in South Africa, with a whopping 48% of the vote among business managers and executives. Find out more about the survey and how the company leverages the PortaOne telecom billing platform to achieve its amazing results
August 13, 2024
PressOne and PortaOne Collaborate to Improve CRM Communications
Businesses of all sizes rely on CRM systems to provide good service to their customers. And as more organizations move away from conventional desk phones and embrace the efficiencies and flexibility of web-based dialers, an opportunity is arising to unite these critical systems for a truly exceptional customer experience. That’s why PressOne and PortaOne have come together to join a trusted web-based dialer with a feature-rich, robust CRM integration, allowing CSPs to offer their enterprise customers a business communication solution like no other
July 31, 2024
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