Stay updated and informed with the latest PortaOne news including our events, webinars, and new software releases. Knowledge to keep you ahead of the pack
Allocate call wrap-up time to agents, prohibit the routing of calls with invalid CLI, control what roles are accessible for resellers, add “aging” details to external invoice templates, and more – check out “What’s new in MR108” for the full list of updates
Call supervision via API, a new self-care web interface for distributors, customizable “From” and “Reply-to” email addresses for customer notifications, full support of Spanish and Brazilian-Portuguese languages for voice prompts, and more – all with PortaSwitch MR107
Discover the latest enhancements in PortaSwitch, including new features for call queues, a new web interface for resellers, simplified server access management, easier troubleshooting, streamlined API testing, bulk extension creation, and a new mobile self-care portal. Watch our webinar or read on to find out how all the new features in MRs 104-106 can help you offer a better customer experience while making your business run more efficiently
A new self-care portal designed for mobile subscribers, call control from external apps in site-redundant PortaSwitch, offering customers the ability to add phone lines in bulk, and more – PortaSwitch MR106
We invited ECN’s Mike Britz to share real-world lessons from his company’s case study in CSP automation with PortaOne Workflows. Watch the full video to learn about the use cases he discovered for this no-code Boomi-based workflow process automation tool, or read on for the key webinar highlights
An easy-to-manage IP blocklist that is preserved after system updates, the ability to disconnect active sessions, notifying customers when their service is resumed via the Odoo CRM, and new updates to the web interface – all with PortaSwitch MR105
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