What can SMS mean for you?
Telecom revenue from traditional call services is shrinking, and telecoms need to pivot. SMS integration provides communications service providers (CSPs) with a scalable and profitable new offering. With SMS, CSPs can remain competitive in the changing telecom marketplace.
PortaPhone: The Evolution of a Smartphone Dialer
PortaPhone is our popular smartphone dialer module. In this age of remote work, PortaPhone bridges the distance with a simple app: any mobile phone can function as an office phone, whether you’re in the office next door or on the road halfway around the world. Offering voice, chat, and group chat functionality, PortaPhone provides an all-in-one office communications solution.
Our promise to you? PortaPhone, like all our solutions, constantly evolves to help you stay competitive in the fast-changing telecom landscape.
An Evolving Solution for Telecom Providers
Communication preferences are shifting! Phone calls were once the norm, but today, most communications happen through chat, group chat, and messaging.
This change has made it more difficult for CSPs to generate revenue from call “minutes.”
SMS integration presents a profitable solution. PortaOne designed this feature with flexibility and profitability in mind, allowing CSPs to easily adapt.
The back end in PortaPhone can be connected directly to your local lowest-rate SMS aggregator via their proprietary API. A usually simple integration is required: either your coders can do it independently, or you can hire PortaOne to do the integration for you. Alternatively, send SMS through PortaSIP and then through SMPP to other carriers. This option takes more configuration and maintenance because SMPP is not a “normal” protocol of the Internet era, but an adaptation of an old style SS7 telecom protocol that works over the Internet.
Boost Telecom Revenue: Unlock the Power of SMS Integration
CSPs offering PortaPhone can now easily provide SMS services as an add-on, generating a high-margin, subscription-based revenue stream.
Though revenue from traditional call services is declining, SMS remains a profitable telecom revenue source. By integrating SMS services into subscription plans, CSPs can add more value for customers and encourage greater engagement with PortaPhone.
Stay Competitive: Flexible and Scalable SMS Offerings
The SMS integration in PortaPhone makes it simple to activate, manage, and scale the service. CSPs can tailor SMS packages to suit different customer segments, and stand out as customer-supportive, in a marketplace where voice services aren’t enough.
With SMS integration, you will meet the growing demand for messaging, and stay ahead of competitors who are still focusing on voice services.
What’s Next?
PortaOne continues to innovate by adding features that directly address the needs of CSPs and their customers.
Ready to see how the SMS functionality works? Visit our YouTube channel for a demo!
For existing PortaPhone users, SMS integration is unlocked in our most recent update!
Not using PortaPhone yet? Reach out to our sales team to learn how you can get started today!
