See some of the exciting news, stories, and use cases surrounding PortaSwitch – one of PortaOne’s flagship UCaaS solutions. Learn how others have launched new services quickly and delivered rich features to their customers, with ease and peace of mind.
Telecom industry leaders from across Africa came together in Johannesburg in November 2024 for a day of sharing ideas and strategies for AI in telecom, engagement as a service, value-added services, omnichannel software, and more critical trends in digital transformation. Find all of the expert talks and frank conversations here
This blog post takes a look at how artificial intelligence is changing our industry: we break down what’s good, what’s challenging, and which operators are leading the innovation curve. Read the story to find out everything you need to know to stay ahead!
Set up origin-based call rating, build custom voice applications using a simplified Сall Сontrol API, enable cloud PBX users to transfer calls directly to a call queue, check how payments are allocated to invoices, and track customers’ subscriptions applied with zero-charge – all with PortaSwitch MR119.
Easier management of mobile services with phone numbers prefixed with “+”, an enhanced Call Control API to build custom voice applications, renamed bundle types for better clarity, a user-friendly UI for rate import, Brazilian Portuguese language support for web UI, and more – all with PortaSwitch MR118.
As it becomes harder and harder to make a profit off data reselling, telecom operators are turning to value-added services (VAS) to drive growth and enhance customer satisfaction. In this story, we explore how telecoms are leveraging VAS to unlock new new revenue streams – and transforming the industry as they do it
The past four releases of PortaSwitch have delivered more ways for you to boost your efficiency, delight your customers, and increase your profits. Watch this webinar to learn everything you need to know about what’s new in Maintenance Releases 114, 115, 116, and 117, plus PortaPhone, our Cloud PBX Portal, and the Add-on Mart
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