Deliver a business communication environment to your SMB and enterprise customers with PortaSwitch – voice, video, CCaaS, CRM integrations, and more.
Hosted PBX and cloud-based PBX / UCaaS providers are losing money, losing their competitive advantage, and losing control over their solutions – and their customers. They know that it’s no longer possible to offer only ‘cheap voice calls’ or ‘cloud PBX’ and expect to be competitive or profitable.
If this sounds familiar, you might be experiencing the following:
so you don’t control product development, integration, or troubleshooting. You’re left to resell the same solutions as your competitors, locked out of the ability to offer popular new tools like CCaaS.
by a large corporation that is less worried about updates. That means you’re losing new sales as your system becomes more and more outdated.
to new-age platforms such as WhatsApp, Slack, or MS Teams.
PortaOne Head of Marketing
Cloud PBX customers are demanding more functionality, cheaper prices, and additional cloud contact center seats from CSPs – all while per-seat and per-active-call licensing fees drive margins downward and put the squeeze on growth.
PortaSwitch comes with the very unique offering of an unlimited perpetual license: we do not charge you per subscriber, so you can maintain a predictable total cost of ownership. That means your business telephony service can grow with your customers – while your profits grow, too.
Portaone Cloud PBX & Call Center
Become a next-generation provider of communication services by delivering an integrated business cloud telephony solution that your SMB and enterprise customers will be excited about.
Use our cloud marketplace to expand your range of value-added services and create irresistible 'a la carte' bundles & solutions for niche enterprise markets
Customize new packages for your customers with open architecture, an integration platform, and programmable voice (CPaaS) capabilities
Gain access to built-in real-time charging for usage, bundles, and discounts, as well as recurring billing and e-invoicing
Enable self-care portals for customers and automate processes with a low-code platform
All administration (subscriptions, customer data, PBX settings, call routing, and more) is done from a single UI
Gain access to APIs and source code for integration with core network, CRM, ERP, accounting, and more, via DIY or by hiring a third party
Focus on designing new products and getting more customers while we manage the cloud infrastructure and app maintenance
Your customers see your brand and your custom components on a WebRTC-based app with enhanced sound quality and pixel-perfect UI
Pick, click, and launch a variety of services (MS Teams integration, cloud contact centers, and so much more) using our Add-on Mart
We promise and deliver the best value and fair pricing.
With our convergent billing and online charging system plus class 4 and 5 SIP softswitch you can expect flexibility, transparency, and our full investment in your success.
Agile development ensures the release of new software updates every 7 weeks
Choose from an unlimited perpetual license or simple, value-based SaaS metric: all features, maintenance & support are included
Our technical support is praised as best-in-industry, with 180 engineers ready to help whenever you need it
Gain the security of high availability and zero downtime during updates due to clustering and geo‑redundancy
Control your software, updates, pricing, and operation in a datacenter of your choice
Set up service parameters for recurring and usage-based charging. Activate customers.
Zero-effort instantaneous configuration of more than 50 preset IP phones. Add new models easily.
Let your customer perform most cloud PBX configuration steps and payments while enjoying great UX.
Monitor, troubleshoot, send invoices, and generate revenue.
former Senior VoIP Specialist/Architect at Breezz (now part of VodafoneZiggo)
Breezz has utilized PortaSwitch to support 80+ white-label resellers of hosted PBX services. Its open architecture allowed us to bring new product options to the market quickly; and the reliability enabled to do all this with only 2 engineers in the team initially.
Within 6 years we were the largest supplier of hosted PBX / SIP trunking service in the country with over 100.000 active users total.
Founder of Breezz (now part of VodafoneZiggo)
Our initial goal was to challenge the major incumbent in the Netherlands – KPN – with a VoIP platform that could offer more retail features at a competitive price.
Finding an independent technical platform versatile and scalable enough to support the task, provided difficult – until we found PortaSwitch.
Within 6 years we became the largest supplier of hosted PBX / SIP trunking service in the country with 35,000 SMB customers (over 500.000 phone lines).
former Group Head of IT of GTS Poland now part of T-Mobile
While managing IT infrastructure of GTS Poland, the PortaSwitch system operated so smoothly and the PortaOne team managing it produced so few escalations that when I met them at a trade fair recently, initially I could not even recall their names.
I wish every operator would have as many systems as PortaSwitch that work properly, generate revenue, and allow executives to focus on their job.
The past four releases of PortaSwitch have delivered more ways for you to boost your efficiency, delight your customers, and increase your profits. Watch this webinar to learn everything you need to know about what’s new in Maintenance Releases 114, 115, 116, and 117, plus PortaPhone, our Cloud PBX Portal, and the Add-on Mart
In 2003, the small island nation of Malta joined the EU, opening the gates to a flood of new competition in the regional VoIP telecom market while completely changing the local regulatory environment. Read on to learn how Vanilla Telecoms – the country’s only independent CSP – embraced the flexibility of PortaSwitch to navigate these fast-changing times, along with technological revolutions like AI, eSIM, IoT, and whatever comes next
Today’s consumers connect with businesses through multiple digital channels: social media, email, text, chat, and more. That’s why we’re happy to announce that PortaOne is partnering with HELIOS, an omni-channel communications platform by P2P Labs & CloudFon. HELIOS provides Engagement as a Service (EaaS), easily layering with PortaOne to integrate and simplify digital CX messaging for all customers – including enterprises, SMBs, and their respective customers. Businesses of all sizes can easily deploy HELIOS to stay connected to their customers, wherever their customers want to engage.
The 2024 PortaOne Barcelona Meetup provided a unique opportunity for telco professionals to come together and collaborate. From insightful conversations with PortaOne executives to networking with industry peers, the event provided a relaxed atmosphere full of enriching interactions and valuable ideas
Discover the latest features in PortaSwitch Maintenance Releases 111 to 113. Earn more with prepaid bundles, enhance your branding with a visual invoice designer, and access new reseller possibilities with the Add-on Mart. Our latest New Features webinar and summary will show you how to make the most of these benefits and more, plus you’ll hear about all the new updates to PortaPhone and new features for your cloud PBX customers
Looking for some new ideas for expanding your cloud PBX service? You’ve come to the right blog. True, this may at first seem like a typical PortaOne big-picture story about the history of change in telecom – but in reality it’s an idea factory for unlocking new cloud PBX and call center revenue streams
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